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Human Services

Program Information

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Human Service Technician Level One Certificate

The Human Services Technician Level One Certificate will provide students an opportunity to gain entry level skills to enter fields such as, but no limited to, psychiatry, psychology, human services, social work, child welfare, health, family services, criminal justice, substance abuse, education, or working in environments assisting the homeless. It will also train students to observe patients and record information, conduct patient interviews, implement treatment plans, employ problem-solving techniques, and develop an awareness of elements relative to a multi-culturally diverse community population. Certificate completers will participate in external learning experiences in a variety of contexts and will be required to complete a supervised practicum or clinical experience consisting of 160 hours. Effective communication, ethical protocol cultural diversity, and interpersonal and time management skills will be emphasized throughout the program. 

Human Services AAS Degree

The Human Services AAS Degree will prepare students for careers in a variety of fields such as, but not limited to, psychiatry, psychology, human services, social work, child welfare, health, family services, criminal justice, substance abuse, education, or working in an environment assisting the homeless. Job titles might include human service worker, case management aide, social work assistant, community support worker, mental health assistant, community outreach worker, life skills counselor or gerontology aide. Working conditions may vary considerably. Some may work in offices, clinics, and hospitals, while other graduates may work in group homes, shelters, day programs or may spend their time in the field visiting clients. Human service assistants may provide direct and indirect client services. Students will be trained to observe patients and record information, conduct patient interviews, implement treatment plans, employ problem-solving techniques, handle crisis intervention matters, use proper case management and referral procedures, and develop an awareness of elements relative to a multi-culturally diverse community population. Graduates will have a strong background in the appropriate cores of psychology and sociology; will participate in external learning experiences in a variety of contexts; and will be required to complete a supervised practicum or clinical experience for two consecutive semesters completing 125 hours each semester. Effective communication, ethical protocol, interpersonal and time management skills will be emphasized throughout the program. Program coursework does address a multicultural emphasis. The AAS degree is designed to facilitate a transition from WCJC to a university or 4-year college with little or no loss of transfer credit giving the student an opportunity to obtain an advanced degree in fields such as human services, psychology, social work, criminal justice, and sociology.

Student Achievement/Program Effectiveness

  • 96% retention

  • 60% of these graduates pursued additional higher education

  • 100% of graduates were employed and/or pursued additional higher education

  • Agencies and employers report students/graduates are very knowledgeable, well-rounded in their education, well-trained in their skills, and portray professional and ethical behaviors while in the practicum and/or work settings

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